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Birmingham Forward, the leading lobbying and networking organisation representing the city professional and financial services sector, found itself in an operational crisis for when its city centre offices were flooded out by a burst pipe.

Not only did the organisation’s IT company, Innovit, wade into the ankle deep water to rescue all its computers at a moment’s notice, but within four hours it had set up a fully functional temporary office for Birmingham Forward at its own Carver Street headquarters.

Birmingham Forward used Innovit’s boardroom for a couple of days after the flood as it made arrangements to move into temporary offices in Brindleyplace while the landlords at its Victoria Square home started the clear-up.

Innovit is a patron member of the Birmingham Forward and managing director, Andy Dent, made the offer as soon as he realised the extent of the damage to Forward’s homebase.

“We have disaster recovery plans in place to get any of our clients up and running in a matter of hours no matter where they are in the UK,” said Dent.

“It just so happens that Birmingham Forward is on our doorstep so it just made sense to get them up and running at our offices on the same afternoon.

“We moved its server and all its PCs in order to set up four workstations in our boardroom for its core administration team. We also configured its system so remote workers including chief executive Richard Brennan could still dial in so that Birmingham Forward could keep operating without any further disruption.”

And when Birmingham Forward was ready to move to Brindleyplace, Innovit simply moved the servers and PCs so it was fully operational again the same day.

Commenting on the help Birmingham Forward received from Innovit, Chief Executive, Richard Brennan said: “It is at unexpected times like this that you need the support of professional companies who can assist with the implementation of crisis planning.

“Overnight we found ourselves without an operational office, effectively no communications and not even places for the staff to sit. Innovit, along with some other patrons and members, came to our rescue quickly, efficiently and professionally to allow us to be operational and in a position to run the organisation within hours. We are very grateful for all this support.”


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